Luxury accommodations include climate-controlled private suites with raised beds and cozy bedding. In addition, they will enjoy calming music, soft lighting, daily housekeeping, and lots of playtime! There is a gated walk into private fenced areas that are covered with artificial turf for outdoor play. Our wading pools and misting system in the summer provide a cool treat to beat the heat!
An Assessment is required prior to 1st time Boarding. If you have not come for daycare/boarding in over 6 months, a " re-assessment" is required because temperaments change with age. See what is an assessment on daycare page.
We are consistently booked, so we suggest booking well in advance to ensure your pet is cared for during your time away. We can only do so many assessments in one day. Please allow enough time before your reservation for an assessment to be scheduled.
More information about our boarding at The Pet Mahal:
- We require a 50% deposit (if pickup is on a weekday) to hold your reservation. If you cancel your reservation at least 48 hours in advance, the deposit will be applied to your account as a credit for future use. We do not issue refunds.
- If pickup is on the weekend, a 100% deposit is required.
- There is a $12 surcharge if boarding over a major holiday.
- For holidays, we require a 50% deposit (if pickup is on a weekday) at the time the reservation is made and a 72-hour advance notice for cancellations. The deposit will be applied to your account for future use if we receive at least a 72-hour advance notice of cancellation.
- For holidays, if pickup is on the weekend, 100% deposit is required.
- There is a four-night minimum over Thanksgiving, Christmas, Easter, Memorial Day Weekend, 4th of July and Labor Day Weekend.
- We do not do partial refunds for early departures or late arrivals.
- Check-in is after 3:00pm and check-out is before 10:15am Monday-Friday.
- We do offer discounted daycare rates for guests who need earlier or later check-in/check-out of $19 which prevents the need for booking additional nights.
Dogs: Small-Medium Suites
1st Dog: $47
2nd Dog:(same suite per night)$89.50
3rd Dog:(same suite per night)$132
4th Dog:(same suite per night)$174.50
Small Suites - 3’ 10” D x 3’ 3”
Medium Suites - 6’11” D x 3’ 3” W
Dogs: Large/Temp Suites
1st Dog: $51
2nd Dog:(same suite per night)$97.50
3rd Dog:(same suite per night)$144
4th Dog:(same suite per night)$190.50
Large Suites - 7’ 4” D x 5’ 8” W
Temp Suites - 4’ 11” D x 5’ W
Dogs: Extended Suites
1st Dog: $61
2nd Dog:(same suite per night)$117.50
3rd Dog:(same suite per night)$174
4th Dog:(same suite per night)$230.50
Giant Extended Suites - 10’ D x 4’ 8” W
1st Cat: $27
Each additional cat (per night in same suite): $20
Owner Provided Housing: $18 per night
Each additional (same housing): $6.00 per night
Check-in & Check-out
Monday - Friday
6:15am - 10:15am & 3:00pm - 6:30pm
Saturday - Closed
4:00pm - 5:00pm
$19 charge is only for early or late arrivals/departures, as any hotel, check-in is after 3:00pm and check-out is before 10:15am. Monday-Friday Only.
A 50% deposit is required up front to confirm your reservation when picking up on a Monday-Friday.
A 100% deposit is required up front when picking up on the Weekend.
Pet Taxi Services
- If your dog needs a ride to or from dog daycare, boarding, or grooming we can pick them up and return them home.
- We can taxi your dog to and from The Pet Mahal in time for your arrival from work or vacation. We do ask that you notify the office upon your arrival home so we know your dog is safe and sound.
*48-hour reservation required.
$20 one way up to 3 miles.
$30 one way up to 5 miles.
$40 one way up to 9 miles.
What qualifies you to take on the serious task of boarding animals?
Sadly, there is no regulation in South Carolina regarding pet facilities, but we practice as if there is and we are also active in legislation that encourages regulation so that all facilities must adhere to common practices of safety and cleanliness.
What do I need to do to set up boarding?
Create a new customer profile by clicking “Request Reservation”. Once you have completed the profile, an assessment will need to be scheduled. A completed service agreement, proof of current vaccinations for Rabies, Distemper and Bordetella along with a paid deposit of one night's stay or 50% for holidays.
Do you have an economy rate?
No, because we are an all-suite facility. We do not crate.
Can I pick-up or drop-off on the weekends?
Yes, on Sunday only. Our lobby hours are 4:00-5:00pm.
Why do I have to pay a deposit?
Fortunately, we are commonly booked to capacity so we must have a deposit to secure a reservation.
Is the deposit refundable?
The deposit is non-refundable, but with a 48 hour notice of cancellation prior to arrival time for regular boarding and 72 hours for holiday boarding, the deposit will be applied as a store credit.
What if I forget to bring their food?
We always have house food available for purchase for $2.50 per meal or a grain - free house food for purchase for $3.50 per meal. Wet food is also available for purchase at $3.00 per meal.
Do you administer medications and if so is there a charge?
We do administer medications as well as give subcutaneous insulin injections. There is a $2.00 administration fee. All medicines must be put in a daily pill box.
Do you have food/snacks/ treats for purchase or do I have to bring them?
We encourage all guests to stay on their regular diet but we do offer house food as well as an extensive array of add-on treats for purchase.
What all should I bring for boarding?
We ask that you limit your items to food and one article of clothing or blanket with your home scent on it. We do not allow any toys with loose poly-fil due to the obstruction danger if swallowed. We require meals be measured by owner in individual bags due to limited space and to eliminate any question of amount fed. If you choose not to bag each meal, there will be a $2.00 prep fee.
What vaccines do I need for boarding?
Rabies, Distemper, and Kennel Cough (Bordetella).
How far out do I need to reserve a suite?
At least 2 weeks for non-holidays and 2 months for holidays.
What do they sleep on?
All suites include a professional Kuranda raised bed at no additional charge.
What if I don't want my pet to play with others?
Open play is at the discretion of the owner. If open play is not desired for daycare, boarding or in-house pet-sitting then they will go out in a private area at least every 1 ½ hours. We have a very limited number of suites available for "no open play dogs"; therefore, we suggest EARLY booking to secure a reservation.
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Great place! I highly recommend it! I'm a manager at Charleston Animal Society and this boarding facility is fantastic. Very easy going and they truly connect with your pets when they stay.
A DEFINITELY unique place! Would give 6 stars if we could!
I toured every facility in the area and The Pet Mahal is by far the best!
Mary Ellen M.
"Best boarding experience ever (and Danny's first!) I got videos, pictures, texts, every day with updates on how he was doing. Tons of love and affection and interaction with my boy. They treated him as if he were their own. Love this place!!!"
"Mika had her first visit to The Pet Mahal. She highly recommends it to all her four legged friends. Got a facial. Got her nails done. Got her hair cut, combed, and a bow. Met the nicest lady there that runs the place. There is a mini rainbow row for dogs and they have treats too! Just the place for a sweet southern girl to go get pampered. Thanks, and we will be back soon!"