Absolutely, we offer tours between 9:00am-10:15am or 3:00pm-5:00pm. Tours must be scheduled via phone, email, or our website.

We never cage or kennel, we are an all-suite facility. All dogs go out at least every hour and a half to go to the bathroom, stretch and get fresh air.

We have a 16-camera system with live feed and cloud recording for unlimited playback.

We are directly across the street from the Ashley River Fire Department. There is an online fire alarm system and a sound alarm directed to the fire department. There's also a lockbox system that allows the fire department immediate access into the building.

Our inside space is just over 5,000 square feet and outdoor space is just over 15,000 square feet with a solid 8' wooden fence and artificial turf.

We proudly offer a military discount.

Yes, we do. We regularly attend and participate in continuing education courses to improve all aspects of the business.

Sadly, there is no regulation in South Carolina regarding pet facilities, but we practice as if there is and we are also active in legislation that encourages regulation so that all facilities must adhere to common practices of safety and cleanliness. We are the only PACCC certified facility at present (3/17/17) in South Carolina.

Create a new customer profile by clicking “Request Reservation”. Once you have completed the profile, an assessment will need to be scheduled. A completed service agreement, proof of current vaccinations for Rabies, Distemper and Bordetella along with a paid deposit of one night's stay or 50% for holidays -Can I pick-up or drop-off on the weekends? We offer drop off and pick up on Sunday between 4:00pm & 5:00pm.

No, because we are an all-suite facility. We do not crate.

All pets go out at least every hour and a half.

Weekend pickup and drop off is only available on Sunday from 4:00pm-5:00pm.

Fortunately, we are commonly booked to capacity so we must have a deposit to secure a reservation.

The deposit is non-refundable, but with a 48 hours notice of cancellation prior to arrival time for regular boarding and 72 hours for holiday boarding, the deposit will be applied as a store credit.

We always have house food available for purchase for $5.00 per meal or a high quality grain free house food for purchase for $5.00 per meal.

Wet food is also available for purchase at $5.00 per meal.

We do administer medications as well as give subcutaneous insulin injections. There is a $3.00 administration fee.

We encourage all guests to stay on their regular diet but we do offer gourmet house-made meals as well as an extensive array of add-on treats for purchase.

You will need to bring their food individually bagged, and any medication if necessary. We provide elevated beds, blankets, and bowls. You may bring a toy or bone as long as they are not a choking hazard.

Rabies, Distemper, and Kennel Cough (Bordetella).

At least 2 weeks for non-holidays and 2 months for holiday.

All suites include a raised bed at no additional charge.

Rabies, Distemper and Kennel Cough (Bordetella).

All pets are assessed prior to open play.

A full assessment is an evaluation that takes 2-3 hours that introduces your pet to other humans, food, toys, barriers and play with other dogs to determine whether they are a good fit for open play. If they are a good fit then they are assessed as to what groups they fit best with for safety and happiness.

Open play is at the discretion of the owner. If open play is not desired for daycare, boarding or in-house pet-sitting then they will go out in a private area at least every 1 ½ hours.

Yes. Dogs commonly mouth and paw each other in very active play. They do get tiny punctures and scratches on occasion. We are equipped to handle minor injuries and cleanse and medicate them asap. They are documented and shared with the owner as soon after occurrence as possible.

We keep dogs in their respective play groups and supervise constantly by trained staff.

Clean and medicate. Document and share with owner asap.

Small dogs and short haired dogs generally take about 2 ½ hours. Larger dogs and thick coated dogs can take upwards of 5 hours depending on drying time.

There are many factors that come into play during the course of a day in a grooming salon, namely, fleas and stress. Fleas, of course, must be treated immediately and that alone can hold up all other appointments up an hour or more depending on the severity. Dogs that are extremely stressed may need several breaks that adds to the appointment time and can put others on the schedule behind. We put the well-being of the pet at the forefront, not speed. Grooming can be a stressful necessity for some dogs so we do not do "express" grooms and we will not hurry our care for the sake of the owner that wants it done quickly. We mean no disrespect but if you want it done "quick" then while we are the best salon for your pet…we are not the best salon for you.

Rabies, Distemper and Bordetella (kennel cough).

Yes. We can on occasion do walk-ins and nail trimming does not require an appointment.

We only use products approved for animals.

It is possible to pick up a flea from a salon but if your pet is on flea treatment, the flea will not survive.

Absolutely not! Even though heat speeds the process of drying and is best for fluff drying, we NEVER cage dry with heat due to the extreme danger posed.

All of our grooming staff have years of experience and are sent regularly for continuing education.