BOARDING SERVICES
ALL-SUITE SLEEPOVERS
THE ONLY OTHER PLACE LIKE HOME
Luxury accommodations include climate-controlled private suites with raised beds and cozy bedding. In addition, they will enjoy calming music, soft lighting, daily housekeeping, and lots of playtime! There is a gated walk into private fenced areas that are covered with artificial turf for outdoor play. Our wading pools and misting system in the summer provide a cool treat to beat the heat!
An Assessment is required prior to 1st time Boarding. If you have not come for daycare/boarding in over 6 months, a " re-assessment" is required because temperaments change with age. See what is an assessment on daycare page.
We are consistently booked, so we suggest booking well in advance to ensure your pet is cared for during your time away. We can only do so many assessments in one day. Please allow enough time before your reservation for an assessment to be scheduled.
More information about boarding at The Pet Mahal
- We require a 50% deposit (if pickup is on a weekday) to hold your reservation. If you cancel your reservation at least 48 hours in advance, the deposit will be applied to your account as a credit for future use. We do not issue refunds.
- If pickup is on the weekend, a 100% deposit is required.
- There is a $17 surcharge if boarding over a major holiday.
- For holidays, we require a 50% deposit (if pickup is on a weekday) at the time the reservation is made and a 72-hour advance notice for cancellations. The deposit will be applied to your account for future use if we receive at least a 72-hour advance notice of cancellation.
- For holidays, if pickup is on the weekend, 100% deposit is required.
- There is a four-night minimum over Thanksgiving, Christmas, Easter, Memorial Day Weekend, 4th of July and Labor Day Weekend.
- We do not do partial refunds for early departures or late arrivals.
- Check-in is after 3:00pm and check-out is before 10:15am Monday-Friday.
- We do offer discounted daycare rates for guests who need earlier or later check-in/check-out of $29 which prevents the need for booking additional nights.
BOARDING PRICES
*There is an additional $10 charge per day for No Open Play dogs.*
Dogs: Small-Medium Suites
1st Dog: $51
2nd Dog:(same suite per night)$102
3rd Dog:(same suite per night)$153
4th Dog:(same suite per night)$204
Small Suites - 3’ 10” D x 3’ 3”
Medium Suites - 6’11” D x 3’ 3” W
Dogs: Large/Temp Suites
1st Dog: $55
2nd Dog:(same suite per night)$110
3rd Dog:(same suite per night)$165
4th Dog:(same suite per night)$220
Large Suites - 7’ 4” D x 5’ 8” W
Temp Suites - 4’ 11” D x 5’ W
Dogs: Extended Suites
1st Dog: $65
2nd Dog:(same suite per night)$130
3rd Dog:(same suite per night)$195
4th Dog:(same suite per night)$260
Giant Extended Suites - 10’ D x 4’ 8” W
Cat
1st Cat: $31
Each additional cat (per night in same suite): $25
2nd Cat: $56
3rd Cat: $81
Exotics
Owner Provided Housing: $22 per night
Each additional (same housing): $15 per night
CHECK-IN & CHECK-OUT
Monday - Friday
6:15am - 10:15am & 3:00pm - 6:30pm
Saturday - Closed
Sunday
4:00pm - 5:00pm
$29 charge is only for early or late arrivals/departures, as any hotel, check-in is after 3:00pm and check-out is before 10:15am. Monday-Friday Only.
A 50% deposit is required up front to confirm your reservation when picking up on a Monday-Friday.
A 100% deposit is required up front when picking up on the Weekend.
Pet Taxi Services
- If your dog needs a ride to or from dog daycare, boarding, or grooming we can pick them up and return them home.
- We can taxi your dog to and from The Pet Mahal in time for your arrival from work or vacation. We do ask that you notify the office upon your arrival home so we know your dog is safe and sound.
- *48-hour reservation required.
- $22 one way up to 3 miles.
- $32 one way up to 5 miles.
- $42 one way up to 9 miles.
BOARDING QUESTIONS
What do I need to do to set up boarding?
Create a new customer profile by clicking “Request Reservation”. Once you have completed the profile, an assessment will need to be scheduled. A completed service agreement, proof of current vaccinations for Rabies, Distemper and Bordetella along with a paid deposit of one night's stay or 50% for holidays.
Is the deposit refundable?
The deposit is non-refundable, but with a 48 hour notice of cancellation prior to arrival time for regular boarding and 72 hours for holiday boarding, the deposit will be applied as a store credit.
What if I forget to bring their food?
We always have house food available for purchase for $2.50 per meal or a grain - free house food for purchase for $3.50 per meal. Wet food is also available for purchase at $3.00 per meal.
What all should I bring for boarding?
We ask that you limit your items to food and one article of clothing or blanket with your home scent on it. We do not allow any toys with loose poly-fil due to the obstruction danger if swallowed. We require meals be measured by owner in individual bags due to limited space and to eliminate any question of amount fed. If you choose not to bag each meal, there will be a $2.00 prep fee.
What if I don't want my pet to play with others?
Open play is at the discretion of the owner. If open play is not desired for daycare, boarding or in-house pet-sitting then they will go out in a private area at least every 1 ½ hours. We have a very limited number of suites available for "no open play dogs"; therefore, we suggest EARLY booking to secure a reservation.*There is an additional $10 charge per day for No Open Play dogs.*